Owing to my frequent travels with a certain airline, I have a certain 'status' that has some nice features that make travel possibly bearable. Every once in a while I have to travel with another airline for which I am a nobody, and I know how soul-sucking it is to deal with the long lines and little seats all crammed together at the back of a plane in which every overhead bin has been (over)stuffed by those allowed to board first.
Anyway, my sympathy for the non-frequent flyers does not extend to my wanting to join them in misery, so I take full advantage of shorter lines and simpler security procedures whenever posssible. However, to get to the Premium Elite Special Place at check-in/security, I have to get past a gate-keeper.
I understand the purpose of the gate-keeper. I see them turn away people who are not allowed in the hallowed grounds of the Premium Elite Special Place and who need to be directed elsewhere. The gate-keeper helps keep the Premium Elite Special Place uncrowded and efficient. I hope they would let someone in who really needed a short line in order to make their flight, but I admit that overall I am glad to be able to get through check-in and/or security in a reasonable amount of time for most flights.
Over the years, I have become resigned to having to show my special-status card and having it scrutinized to make sure that I really am allowed to enter that special zone. I have become resigned to traveling with colleagues who do not have to show their card or who just flash their card quickly to gate agents who then stop me so that I can prove my worthiness to entire the Premium Elite Special Place. This is a very minor inconvenience, and I can usually get over the fleeting feeling of micro-humiliation by reminding myself of the alternative.
And yet this bothered me on my travel this week: As usual, I had to show my card, it was examined closely to make sure that it was not an expired card etc., and I was allowed in. The man behind me saw what I had to do and started to get out his card. The gate-keeper said to him, loudly and with apparent unconcern that I was a meter away and would hear: "I don't need to see YOUR card, sir. You LOOK like a first-class guy."
Memo to Airlines: Consider adding to your training of these gate agents some instructions about not blatantly insulting middle-aged women who do not look like "first-class guys".
Little did I know that this minor little irritation with a certain airline would be dwarfed by what happened during the rest of the trip, but that is another story.
Anyway, my sympathy for the non-frequent flyers does not extend to my wanting to join them in misery, so I take full advantage of shorter lines and simpler security procedures whenever posssible. However, to get to the Premium Elite Special Place at check-in/security, I have to get past a gate-keeper.
I understand the purpose of the gate-keeper. I see them turn away people who are not allowed in the hallowed grounds of the Premium Elite Special Place and who need to be directed elsewhere. The gate-keeper helps keep the Premium Elite Special Place uncrowded and efficient. I hope they would let someone in who really needed a short line in order to make their flight, but I admit that overall I am glad to be able to get through check-in and/or security in a reasonable amount of time for most flights.
Over the years, I have become resigned to having to show my special-status card and having it scrutinized to make sure that I really am allowed to enter that special zone. I have become resigned to traveling with colleagues who do not have to show their card or who just flash their card quickly to gate agents who then stop me so that I can prove my worthiness to entire the Premium Elite Special Place. This is a very minor inconvenience, and I can usually get over the fleeting feeling of micro-humiliation by reminding myself of the alternative.
And yet this bothered me on my travel this week: As usual, I had to show my card, it was examined closely to make sure that it was not an expired card etc., and I was allowed in. The man behind me saw what I had to do and started to get out his card. The gate-keeper said to him, loudly and with apparent unconcern that I was a meter away and would hear: "I don't need to see YOUR card, sir. You LOOK like a first-class guy."
Memo to Airlines: Consider adding to your training of these gate agents some instructions about not blatantly insulting middle-aged women who do not look like "first-class guys".
Little did I know that this minor little irritation with a certain airline would be dwarfed by what happened during the rest of the trip, but that is another story.