High-Maintenance Equation

A colleague and I were discussing the teaching of large classes (~100 students) and how/whether this is substantially different from teaching a class with 30 students or 300+ students. This is not the first time I have had this conversation in my life, but it is always interesting to hear what others think.

Of course part of the answer to the question of whether there is a difference relates to the structure of the class and whether you have grading support etc., but to the extent that we can generalize, what are the main factors in similarities vs. differences in teaching a lecture-format class of 30 or 100 or 300 students?

Aside from issues such as ability to learn student names, we agreed that a rather major factor affecting the experience of teaching is the number of high-maintenance (HM) students in a class. In a large class, there is a greater chance of encountering HM students, and more of them.

What are examples of HM behavior? It is important that I explain that I do not include in this category students who ask a lot of questions unless the questions are repeatedly and insistently of the 'just tell me the answer so I don't have to think about it or go to class or read the textbook' or similar variety. Just asking a lot of questions does not by definition make a student HM. (See also discussion last year of how HM student behavior is not unique to students; professors do many of the same things when in the role of 'student'.)

Lots of unreasonable requests (for things the student could easily look up on their own), lots of whining and excuses, and/or frequent begging for a better grade are possible components of HM behavior. Students who require a lot of help are perhaps technically HM in some ways, but if they are working hard to understand the course material and are sincere, then I would put them in a different category.

So, just considering the most difficult, soul-destroying type of HM students: Is their effect on your energy level and emotional state diluted by the large number of non-HM students in a class? I would say no (mostly). The type and frequency of HM behavior and the number of HM students are the major factors, not the overall class size. This is a hypothesis that I propose, for discussion.

That is, if you have a class of 100+ students and 1 very HM student, is that somehow less of a drain than if you have a class of 30 students and 1 very HM student? And if you think it is, can you write your personal equation that relates total class size, number of HM students, and their cumulative effect on you?